Frequently asked questions.

Choose your discipline, location and preferences to explore IKAIKA coaches that suit your needs. Each profile includes the coach's expertise, qualifications, session options and availability.

IKAIKA currently offers Swimming and Pilates, with more disciplines to come.

Yes. Create a child profile under your account and select it when booking so the coach knows who the session is for.

You can add a profile for each of your children and choose who a session is for when you book. Another adult needs their own IKAIKA account, so their bookings and progress stay under their own profile.

Every coach goes through IKAIKA's review process before their profile is approved. This includes verification of identity, relevant coaching qualifications and applicable professional documentation.

Yes. You can explore available coaches and choose based on your discipline, goals, location and preferences.

Yes, where available. Use the female-coach filter when exploring coaches.

You can choose another IKAIKA coach for your next booking. Finding the right coaching relationship is an important part of building consistent progress.

Your first session helps the coach understand your current level, goals and needs before recommending the right way forward.

Depending on the coach and discipline, sessions may take place at your home, residential community, the coach's venue or an IKAIKA partner venue. Available locations are shown on each coach's profile.

Sessions are 60 minutes. The session time is shown on the coach's profile and again before you confirm your booking.

Yes, where the selected coach and discipline support home-based sessions. Available training locations are shown on the coach's profile.

Choose your discipline, select your coach and available session, then complete your booking through IKAIKA.

Payment is completed securely through IKAIKA when confirming your booking.

Open your booking through My Account and select the available cancellation or rescheduling option.

Cancel more than 24 hours before your session to receive a full refund. Cancellations within 24 hours are subject to IKAIKA's cancellation policy.

IKAIKA currently operates across Dubai.

Select your location when exploring coaches to see the available options for your area.